FAQ

Q: How we weigh and grade our Alphonso Mangoes?

Every mango is weighed and graded, as mentioned in our mango shop online. The quality is consistent throughout all grades and sizes; however, the fruits shall be cut and consumed only after perfect ripening to get the desired taste. We show the green fruit weight range based on actual weighing at farm level and its respective price per dozen. Please note that in the case of natural and organic ripening in hay, alphonso mango loses its weight on ripening from the green stage, which will be in the range of 15% to 25%.

Q: How my order OF Alphonso Mango will be packed?

Buy fresh alphonso mango online that are mature enough to harvest. They are hand-picked, sanitized, and packed in boxes. We ensure the hygiene and careful handling of all our products.

Q: How can I check for perfectly ripe Alphonso Mango?

Mango skin turns orangish yellow on full ripening and has a distinct sweet aroma on ripening. The stock of the alphonso mango also gets dried by this time and naturally separates from the fruit.

Q: In my order I received rotten mango. What should I do with it?

We do not use any harsh, harmful chemicals to treat mangoes against any bacteria attacks. Alphonso Mango is a very sensitive fruit that develops a black spot near the stalk because of anthracnose, which can be cut off and the rest of the mango slice consumed. Please report us immediately via email at alphonsomangoesonline@gmail.com on receiving any rotten mango with a snap from all sides.

Q: What are Payment Modes?

We have a high-end, secured gateway for Instagram. You can pay for your order using the following modes of payment through Instagram: Credit and debit cards (Visa, Mastercard and RuPay) b. NEFT, RTGS, and IMPS: NET BANKING c. UPI, Payment Gateways, and Wallets If the order has to be left at the security office, please write in the note box and continue to pay online via wallets, UPI, net banking, or cards as you are doing now. Currently, COD is not available. There is no need to pay any amount to the courier boy.

Q: How will the delivery be done?

We have dedicated delivery channel partners and a fleet of vehicles operating from our Farm to your doorstep, which ensures timely, accurate, and quality fruit delivery to our customers.

Q: How can I claim for any Product Quality related issues?

If you face any issues with quality, please write to us at alphonsomangoesonline@gmail.com referring to your order number and the proof of the issue you faced. Please also go through our replacement policy.

Question

1How we weigh and grade our Alphonso mangoes?

Answer 1

Every mango fruit is weighed and graded as mentioned in our online shop. The quality is consistent throughout all grades and sizes, however the fruits shall be cut and consumed only after perfect ripeneing to get the desired taste. We show green fruit weight range on actual weighing at farm level and its respective price per dozen. Please note that in case of natural and organic ripening in hay,mango loose its weight on ripening from green stage which will be in range of 15% to 25%.

Answer 2

Fresh alphonso mango fruits which are matured enough to harvest are hand - picked, sanitized and packed in boxes. We ensure hygienic and careful handling of all our produces.

Answer 3

Mango skin turns orangish yellow on full ripening and has distinct sweet aroma on ripening. The stalk of mango also get dried by this time and naturally separates from fruit.

Answer 4

Overripe mangoes can be refrigerated to extend their shelf life. However taste varies once they are refrigerated for more than a week. They should never be frozen.

Answer 5

Naturally, Mangoes need humidity @85% and ambient temperature beyond 28 to 30 deg.C. Please do not keep mangoes in direct sunlight and air conditioned area. The area where mangoes are kept, shall be well ventilated yet warm. In arid and hot climate zones, they should be provided by covering with thick cloths with very little sprays of water over cloth.

Answer 6

We do not use any harsh harmful chemical to treat mangoes against any bacteria attacks. Alphonso Mango is very sensitive fruit which develops black spot near stalk is because of anthracnose which can be cut removed and rest of mango slice can be consumed. Please report us immediately via email alhonsomangoesonline@gmail.com on receiving any rotten mango with snap from all sides.

Answer 7

If you face any issues with quality, Please Do write to us on alphonsomangoesonline@gmail.com referring your order number and the proof of issue you faced. Please also go through our replacement policy.

Answer 8

Once you are done selecting your products and click on checkout you will receive order number after payment. Your order will be delivered to you within 4 to 7 days after due Post Harvest and logistic activities. In case your order is taking longer time to deliver ,please track your order or contact customer care number.

Answer 9

We have high end secured gateway of instamojo. You can pay for your order using the following modes of payment through instamojo: a. Credit and debit cards (VISA / Mastercard / Rupay) b. NEFT / RTGS/ IMPS – NET BANKING c. UPI / Payment Gateways/ Wallets If the order has to be left at the security office, please write in Note box and continue to pay online via wallets, UPI, net banking, or cards as you are doing now. Currently, COD is not available. No need to pay any amount to courier boy.

Answer 10

We have a dedicated delivery channel partners and a fleet of vehicles operating from our Farm to your doorstep which ensures timely, accurate and quality fruit delivery to our customers.

Answer 11

You can chat with us on our website. Our customer service team is available throughout the week, all seven days from 9 am to 9 pm. We are also reachable via email at alphonsomangoesonline@gmail.com

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FAQs – Alphonso Mangoes Online

If you still have query other than FAQ, Please mail at alphonsomangoesonline@gmail.com